Image by Edgar Chaparro

Shipping & Returns

Image by Alev Takil

Our Shipping Policy

As par with other trading companies, our working days are from Monday to Friday. Holidays, Saturdays & Sunday’s are not included in our working days.

  • UK Standard (Royal Mail 2nd Class): FREE

Usually takes between 2-3 working days

  • UK Standard Premium (Royal Mail 1st Class): £1.50

Usually takes between 1-2 working days


International Delivery (coming soon). 

Our Returns and Exchanges Policy

If the item you have ordered isn’t up to scratch, or if there is something you do not like, you can get a return up to 28 days from the date of purchase of your item. Just click the link below to get in touch with one of our customer service representatives who will be in touch within a couple of days.

 

Returned items must be returned in original packaging with any enclosed documentation, unless given exclusive permission by us. We will issue a full refund on receipt, including the original delivery charge (if the item had free shipping).

 

Alternatively, if preferred, we will exchange the item.

  • Please note:

    1. Goods (any of the sneaker shields or other items we provide) will only be accepted for return if they are dispatched within 28 days of delivery, unless we have notified you otherwise.

    2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

To ask for a refund, exchange or for any inquiries about your item, visit the Contact Us page and one of our team will be in touch with you in a couple of days.